Perfect Solutions
PRIVACY POLICY
www.perfectsolutions.com.sg
Effective Date: 29 June 2026
Version 1.0
1. INTRODUCTION AND WHO WE ARE
Perfect Solutions ("we", "us", or "our") is a business registered in Singapore under the Accounting and Corporate Regulatory Authority (ACRA). We operate the website www.perfectsolutions.com.sg (the "Website"), through which we offer digital products, coaching services, and an affiliate programme.
We are committed to protecting the personal data of all individuals who interact with our Website, including visitors, customers, affiliates, and enquirers (collectively referred to as "you" or "your").
This Privacy Policy explains how we collect, use, store, share, and protect your personal data. It also sets out your rights with respect to your personal data and how you may exercise them.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of the Website.
2. LEGAL FRAMEWORK
We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore as our primary data protection law. As our Website serves a global audience, we also endeavour to align our practices with other applicable international data protection frameworks, including:
• The General Data Protection Regulation (GDPR) — applicable to visitors from the European Economic Area (EEA) and United Kingdom;
• The California Consumer Privacy Act (CCPA) — applicable to residents of California, USA;
• The Australian Privacy Act 1988 — applicable to Australian residents; and
• Other applicable national or regional data protection laws where relevant.
Where there is any conflict between Singapore's PDPA and other applicable laws, we will apply the higher standard of protection.
3. PERSONAL DATA WE COLLECT
3.1 Categories of Personal Data
We collect and process the following categories of personal data:
| CATEGORY | EXAMPLES |
|---|---|
| Identity Data | Full name, email address, country of residence |
| Account Data | Affiliate ID, login credentials, referral and commission records |
| Transaction Data | Purchase history, products purchased, order value, payment method type (payment card details are processed by third-party gateways and not stored by us) |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, pages visited, session duration, referring URLs |
| Communications Data | Messages submitted via contact forms, email correspondence, support requests |
| Marketing Data | Email subscription status, marketing preferences, campaign interaction data (opens, clicks) |
| Location Data | Country and approximate geographic location inferred from IP address |
3.2 Data We Do Not Collect
We do not knowingly collect or process the following categories of sensitive personal data unless explicitly required and with your express consent:
• Race, ethnicity, or national origin;
• Religious or philosophical beliefs;
• Health, medical, or biometric data;
• Political opinions;
• Sexual orientation or gender identity; or
• Financial account numbers or full payment card details (these are handled exclusively by our third-party payment processors).
3.3 Data from Minors
Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete such data.
4. HOW WE COLLECT YOUR PERSONAL DATA
We collect personal data through the following means:
• Directly from you — when you complete our contact form, register as an affiliate, purchase a product or service, subscribe to our mailing list, or correspond with us by email.
• Automatically — through cookies, web beacons, and similar tracking technologies when you visit our Website. This includes data collected via Google Analytics, Facebook Pixel, and other analytics tools.
• From third parties — including payment processors (such as PayPal and Stripe), email marketing platforms (such as Mailchimp or ActiveCampaign), and social media platforms where you interact with our content.
5. HOW WE USE YOUR PERSONAL DATA
5.1 Purposes of Processing
We use your personal data for the following purposes:
• To process and fulfil your purchases of products and services;
• To register, manage, and administer your affiliate account, including tracking referrals and calculating commissions;
• To communicate with you about your account, orders, or enquiries;
• To send you marketing emails and newsletters where you have subscribed or consented to receive them;
• To improve and optimise our Website and user experience through analytics;
• To detect, prevent, and address fraud, security breaches, and technical issues;
• To comply with our legal and regulatory obligations; and
• To enforce our Terms and Conditions and Affiliate Programme Agreement.
5.2 Legal Bases for Processing (GDPR)
For visitors from the EEA or United Kingdom, we process your personal data on the following legal bases:
• Performance of a contract — where processing is necessary to fulfil a purchase or administer your affiliate account;
• Legitimate interests — where we have a legitimate business interest that does not override your fundamental rights (e.g. fraud prevention, website analytics, business communications);
• Consent — where you have given explicit consent (e.g. subscribing to marketing emails); and
• Legal obligation — where we are required to process data to comply with applicable law.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies
Cookies are small text files placed on your device when you visit our Website. They help us recognise your device, remember your preferences, and understand how you use our Website.
6.2 Types of Cookies We Use
Cookies are small text files placed on your device when you visit our Website. They help us recognise your device, remember your preferences, and understand how you use our Website.
| COOKIE TYPE | PURPOSE |
|---|---|
| Essential | Required for the Website to function. Cannot be disabled. |
| Analytics | Help us understand how visitors use our Website (e.g. Google Analytics). |
| Marketing | Used to track affiliate referrals and deliver relevant advertising (e.g. Facebook Pixel). |
| Functional | Remember your preferences and settings to improve your experience. |
You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Website, including affiliate tracking.
7. HOW WE SHARE YOUR PERSONAL DATA
We do not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
• Payment processors — to process transactions securely (e.g. PayPal, Stripe);
• Email marketing platforms — to manage and deliver email communications (e.g. Mailchimp, ActiveCampaign);
• Analytics providers — to analyse Website usage (e.g. Google Analytics);
• Advertising platforms — for retargeting and campaign measurement (e.g. Meta / Facebook);
• Affiliate management platforms — to manage and track affiliate programme activity;
• Professional advisers — including lawyers, accountants, and auditors, under confidentiality obligations; and
• Regulatory authorities — where we are required to do so by law, court order, or regulatory directive.
All third-party service providers are required to handle your personal data in accordance with applicable data protection laws and our instructions.
8. INTERNATIONAL DATA TRANSFERS
As a Singapore-based business serving a global audience, your personal data may be transferred to and processed in countries outside Singapore, including countries where our third-party service providers are located.
Where we transfer personal data internationally, we take appropriate safeguards to ensure that your data is protected to a standard consistent with the PDPA and, where applicable, the GDPR. These safeguards may include:
• Transferring data only to countries with adequate data protection laws;
• Entering into standard contractual clauses approved by relevant data protection authorities; or
• Relying on the recipient's certification under recognised data protection frameworks.
9. DATA RETENTION
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:
• Customer and transaction data: 7 years from the date of last transaction (to comply with Singapore tax and accounting requirements);
• Affiliate account data: Duration of the affiliate relationship plus 3 years following termination;
• Marketing and communication data: Until you unsubscribe or withdraw consent, or 3 years from last engagement, whichever is earlier;
• Technical and analytics data: 26 months from collection (consistent with Google Analytics default settings); and
• Contact form enquiries: 2 years from date of submission.
When personal data is no longer required, we will securely delete or anonymise it.
10. YOUR RIGHTS
10.1 Rights Under Singapore PDPA
Under Singapore's Personal Data Protection Act, you have the right to:
• Access — request a copy of the personal data we hold about you;
• Correction — request correction of any inaccurate or incomplete personal data; and
• Withdrawal of consent — withdraw consent to the collection, use, or disclosure of your personal data at any time (subject to legal or contractual restrictions).
10.2 Additional Rights for EEA / UK Residents (GDPR)
If you are located in the EEA or United Kingdom, you additionally have the right to:
• Erasure ("right to be forgotten") — request deletion of your personal data where there is no compelling reason for us to continue processing it;
• Restriction — request that we restrict processing of your personal data in certain circumstances;
• Data portability — receive your personal data in a structured, machine-readable format;
• Object — object to processing based on legitimate interests or for direct marketing purposes; and
• Automated decision-making — not be subject to decisions based solely on automated processing that produce significant effects on you.
10.3 Rights for California Residents (CCPA)
If you are a California resident, you additionally have the right to:
• Know what personal information we collect, use, disclose, and sell;
• Delete personal information we have collected from you;
• Opt out of the sale of personal information (note: we do not sell personal information); and
• Non-discrimination for exercising your privacy rights.
10.4 How to Exercise Your Rights
To exercise any of the above rights, please contact us at the details provided in Clause 13. We will respond to your request within 30 days (or such shorter period as required by applicable law). We may ask you to verify your identity before processing your request.
11. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
• SSL/TLS encryption for data transmitted via our Website;
• Access controls limiting personal data access to authorised personnel only;
• Regular review and update of our security practices; and
• Use of reputable, security-certified third-party platforms for payment processing and data storage.
While we take reasonable steps to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to or from our Website.
12. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, platforms, or services. This Privacy Policy applies solely to our Website. We are not responsible for the privacy practices of any third-party websites and encourage you to review their respective privacy policies before providing any personal data.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer at:
Perfect Solutions
Website: www.perfectsolutions.com.sg
Email: [Insert contact email address]
Registered in Singapore (ACRA)
We will acknowledge your request within 5 business days and respond fully within 30 days.
If you are not satisfied with our response and are located in Singapore, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.
14. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:
• Posting the updated Privacy Policy on our Website with a revised effective date; and
• Where appropriate, notifying you directly by email.
Your continued use of our Website following the posting of any changes constitutes your acceptance of the updated Privacy Policy.